Now Offering Virtual Care 


Meet our Providers Online Today!

City Bay Urgent Care is now offering you the ability to be seen from home, your office, your car, or virtually anywhere.

$0 Cost for COVID-19 Related Virtual Care Visits

During the COVID-19 pandemic, virtual care visits cost $0 with most major insurances, including Medicare and Medi-Cal. Please check with your insurance for telemedicine visit coverage.

We Accept Most Insurances

If you have a copay, and the provider later decides that you need to be seen at the clinic, the copay will go towards your office visit cost (offer valid for up to 24 hours after virtual visit).

No Insurance? Just $50, Which Goes Towards Your In-Clinic Visit If Needed

If you have no insurance, the cost for a virtual care visit is $50 and if the provider decides that you need to be seen at the clinic, the $50 will go towards your office visit cost (offer valid for up to 24 hours after virtual visit).

Virtual Care Visit Services


While not every illness is appropriate for a video visit, below is a list of the most common symptoms and conditions that may be appropriate for a telemedicine visit:

  • Common cold

  • Upper Respiratory Infection

  • Allergies

  • Sinusitis

  • Cough/Bronchitis

  • Sore throat

  • Nasal congestion, drainage

  • Pink eye

  • Urinary Tract Infection

  • Rashes

  • Sleep problems/snoring

  • Medication questions

Booking a Video Visit is Easy!

  • Select a Time. Select a convenient appointment, or request to be seen ASAP.

  • Register online. Add insurance, payment info, and your symptoms. 

  • Connect quickly. Join a video call with a provider, no downloads required.

You can now get the same quality care you’ve come to expect from City Bay Urgent Care virtually. Simply select an on-demand visit or schedule an appointment. Connect with a provider who can diagnose, treat, and if needed, send your prescription to a local pharmacy.

3 Easy Steps to Booking a Virtual Care Visit!

With No Apps To Download

1. Select a Time

2. Register Online

3. Connect Quickly

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2131 Irving Street, San Francisco, CA 94122

Mon – Fri 9am – 9pm   Sat–Sun 8am – 6pm